T-Bike Warranty Coverage:
We are pleased to offer a 2-year warranty on all our T-Bikes, ensuring you enjoy peace of mind with your purchase. Please note that the warranty does not cover damages or defects caused by:
Incorrect maintenance or improper care
External factors like shocks, lightning storms, power surges, etc.
Excessive exposure to the elements (e.g. rust from not storing your bike indoors)
Modifications made to electrical components or other additions not included when purchased
Any adjustments or alterations to the controller program and/or settings
Cosmetic damages such as paint, varnish, and graphics
Wear-and-tear items like tyres, brake pads, brake cables, shock and frame bushings, grips
Important:
The warranty is non-transferable.
Claims will be void if the maintenance guidelines in the manual are not followed.
Customers are responsible for the shipping costs of returning the T-Bike for warranty repair.
We want to make sure your T-Bike stays in top shape! For any questions, feel free to reach out to our customer support team.